Returns & Exchanges
At Wide Fit Shoes, we want to ensure your comfort; if your footwear doesn't provide the perfect fit, you can return your unworn items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and choose between a refund or a different size.
- 2.Pack the Footwear
Place the unworn shoes in their original branded packaging and secure them inside a sturdy mailing box to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old shipping labels are fully covered.
- 4.Drop Off and Track
Hand your package to your nearest authorized carrier location and keep your receipt; once we receive and inspect the shoes, we will process your request within 5-7 business days.